BRIE & MARIE · ORDER POLICY
Order Cancellation Policy
Clear guidance before you choose your Larimar jewelry and complete checkout.
The short version
Orders cannot be canceled after checkout. Please review your items, product details, shipping address, and delivery estimates carefully before placing your order.
All sales are final upon checkout
Brie & Marie does not accept order cancellations after checkout is complete. By completing your purchase, you acknowledge and agree to this policy.
Why orders can’t be canceled
Orders enter processing promptly after they are placed. We coordinate fulfillment through trusted partners, including jewelry partners worldwide, and may be unable to stop an order once processing begins.
Before you order
- Review your cart and selected jewelry carefully.
- Read the full product description, materials, measurements, and natural-variation notes.
- Confirm your shipping address and contact information.
- Review the stated processing and delivery estimates.
Spotted an order-detail error?
Email info@brieandmarie.com immediately. We’ll review your message, but we can’t guarantee that an address or order detail can be changed once processing has started.
Wrong, damaged, or defective items
A wrong, damaged, or defective item is handled separately from cancellation requests. Contact us after delivery with your order number and clear photos so we can review the issue under the applicable store policy.
Questions before you buy?
We’re happy to clarify product details before you place an order. We typically respond within 1–2 business days.
Email Brie & MarieBy placing an order, you confirm that you have read and accepted the applicable Shipping, Return, and Order Cancellation policies.