At Brie & Marie, we are committed to transparency and clarity so you can shop with full confidence. Please read this policy carefully before placing your order.
All Sales Are Final Upon Checkout
Brie & Marie does not accept order cancellations for any reason after checkout is complete. By completing your purchase, you acknowledge and agree to this policy.
Why We Can’t Cancel Orders
Our products begin processing immediately after your order is placed. Many items are custom-crafted to order through our trusted production partners, meaning production starts within hours of your purchase. Because of this, cancellations are not operationally possible once an order is submitted.
Before You Order
We strongly encourage you to:
- Review your cart carefully before completing checkout
- Consult our size guide for all clothing and footwear
- Read full product descriptions including shipping estimates
- Confirm your shipping address is correct
Exceptions
The only exception to this policy is if we make an error — for example, sending the wrong item or a defective product. In that case, please contact us within 5 minutes of placing your order and we will resolve it promptly.
Questions Before You Buy?
We’re happy to help before you place your order. Reach us at info@brieandmarie.com and we’ll get back to you within 1–2 business days.
By placing an order with Brie & Marie, you confirm that you have read, understood, and agreed to all store policies including our Return Policy, Shipping Policy, and No Cancellation Policy.