Everything You Need to Know

Our crystals ship directly from our network of carefully selected suppliers at the source — the mining and crystal regions where these stones are found and prepared. Shipping directly from the source allows us to offer such a wide variety at accessible prices.

Standard shipping typically takes 12–25 business days. Delivery windows can vary depending on customs processing. We always send a tracking number once your order ships.

Yes! Every order comes with a tracking number sent to your email once dispatched. Please allow 3–5 business days for the tracking link to activate.

Customs fees are rare for most orders, but they are the buyer’s responsibility if they occur. We recommend checking with your local customs office if you’re unsure.

Please contact us within 24 hours of placing your order. After that, your order may already be processed.

Yes — all of our crystals are genuine, naturally occurring minerals. Slight variations in color, shape, and size are normal and part of each stone’s unique energy.

All sales are final. We do not accept returns or exchanges except for damaged or defective items. In that case, we will make it right with a replacement or store credit.

Please email us at info@brieandmarie.com within 7 days of delivery with your order number and clear photos. We’ll take care of it right away.

Popular methods include moonlight, sage/palo santo smudging, sound cleansing, or placing them on selenite. To charge them, set an intention and place them in sunlight briefly or near other high-vibration stones.

Hard stones like clear quartz, amethyst, and obsidian are generally safe. Avoid selenite, malachite, pyrite, and celestite as they can dissolve or release minerals.

Trust your intuition — the one you’re most drawn to is often the right one. You can also choose by intention (e.g., amethyst for calm, rose quartz for self-love). Feel free to reach out for recommendations.

We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. All transactions are secure — we never store your payment details.

Yes. Our site uses full SSL encryption and payments are processed through certified secure gateways.